Open Configuration: a New Approach to Product Customization

نویسندگان

  • Linda L. Zhang
  • Xiaoyu Chen
  • Andreas A. Falkner
  • Chengbin Chu
چکیده

State-of-the-art product configuration enables companies to deliver customized products by selecting and assembling predefined configuration elements based on known relationships. This paper introduces an innovative concept, open configuration, in order to assist companies in configuring products that correspond exactly to what customers want. Superior to product configuration, open configuration involves both predefined configuration elements and new ones in configuring customized products. As a first step, this study explains the concept of open configuration and the basic principles. It also discusses in detail the challenges involved in open configuration, such as conceptual model development, open configuration optimization, and open configuration knowledge representation.

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تاریخ انتشار 2014